Your payments are safe and on-time with us.

Thanks to the Bill Pay Guarantee you’re protected in the unlikely event of unauthorized transactions or processing delays — guaranteed!

Suspect fraud? Please notify us within two business days of when you suspect an unauthorized transaction.

Payment late? We cover any late-payment-related charges (up to $50.00) should a payment arrive after its due date, as long as the consumer scheduled the transaction in accordance with our time payment guarantee.

With the Online Bill Pay Guarantee, you know your payment will get where it is supposed to go — safely and on schedule.

Reimburse payment-related charges up to $50.00 should a payment post after its due date as long as the payment was scheduled to be delivered prior to the due date indicated by the payee. This guarantee does not reimburse late fees for payments not scheduled within these guidelines, or payments delayed due to postal delays or delays for posting at the payee.